Privacy Policy

Effective Date: 05 June 2025

Lamhaa ("we", "our", or "us"), a product of PlusSmileA, values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you use our application Lamhaa (“App” or “Service”), in compliance with global data protection regulations including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Brazil’s LGPD, Singapore PDPA, and other applicable laws worldwide.

By using Lamhaa, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the service.

1. Information We Collect

We aim to collect only what is necessary to provide and improve Lamhaa’s services.

1.1. Information You Provide Voluntarily

Account Information: Name, email address, profile picture (if you choose to create an account).
Feedback or Support Requests: Information you submit when contacting us.

1.2. Information Collected Automatically

Usage Data: App activity, songs played, features used, and crash logs.
Device Information: Device type, operating system, language, and app version.
Log Data: IP address, access times, and basic device identifiers.

1.3. Third-Party Data

YouTube API Data: When using our YouTube-powered playback feature, Lamhaa accesses and displays publicly available YouTube content without storing or modifying it. We do not control or host YouTube content and we do not collect any YouTube account information.

2. How We Use Your Information

To operate and improve Lamhaa’s services.
To provide personalized music recommendations and playlists.
To ensure technical functionality and fix issues.
To comply with legal obligations.

We do not sell your personal data to third parties.

3. Global Privacy Rights

We respect your rights under international privacy laws:

GDPR (EU/EEA): Right to access, rectify, delete, restrict processing, and data portability.
CCPA/CPRA (California, USA): Right to know, delete, and opt-out of sale/sharing of personal data.
LGPD (Brazil): Right to confirmation, correction, anonymization, and portability.
PDPA (Singapore, Malaysia, etc.): Right to access, correct, and withdraw consent.

You may exercise these rights at any time by contacting us (see Section 11).

4. Data Storage & Retention

We store your data securely on trusted cloud providers. Data is retained only as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, it is securely deleted.

5. Data Sharing & Disclosure

We may share limited data in the following cases:

With Service Providers: For hosting, analytics, or support services under strict confidentiality agreements.
For Legal Reasons: If required by law, regulation, or government request.

We do not share your listening history or personal identifiers with advertisers.

6. Advertising and Marketing

Display Ads Only: Lamhaa displays non-intrusive display advertisements within the app interface. We do not show video ads, audio ads, or ads between songs.
Ad Networks: These display ads may be served by third-party advertising networks which may use cookies, device identifiers, or similar tracking technologies to show relevant ads.
Data Use for Ads: Depending on your location and applicable laws, ad networks may process data such as device type, IP address, language, approximate location, and engagement metrics to provide non-personalized or, where consent is given, personalized ads.
Consent & Opt-Out: Where required by law (e.g., GDPR, CCPA), you will be asked for consent before personalized ads are shown. You may withdraw consent or opt-out at any time via the app’s settings or through the advertising partner’s opt-out mechanisms.

7. Security

We use industry-standard encryption, secure servers, and access controls to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Lamhaa is not directed at individuals under 13 years old (or the age of digital consent in your country). If we learn that we have collected personal information from a child without parental consent, we will delete it immediately.

9. Third-Party Services

YouTube API Services: Playback uses YouTube’s public content. Use of YouTube is subject to YouTube Terms of Service and Google Privacy Policy. We do not collect YouTube account data or control its analytics.
Other integrated services may have their own privacy policies.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via in-app notice or email before they take effect.